Delivery Executive
Hemmersbach Central Support Spółka z o.o. Sp. k.
Bielany Wrocławskie, Wrocław, dolnośląskie, Polska
3 d. temu
source : Praca

We are a global IT service provider. With over 3,400 permanent employees in 38 subsidiaries we offer our services worldwide in more than 190 countries.

Your Task

JOB PURPOSE : Taking delivery ownership and responsibility for the overall P&L Contribution, SLA Compliance and NPS results of assigned accounts / deals worldwide.

  • Ensuring correct and appropriate delivery implementation strategies, driving ongoing quality and profit optimization and being a principal influence of upselling initiatives
  • Implementing Hemmersbach processes and standards to oversee prompt and correct invoicing and claim management handling
  • Performing a role of an ambassador and leadership role model for the Hemmersbach culture as well as a trainer, mentor and senior for our SDM s and GSDM s
  • Implementing the company’s annual BIG THREE goals as a suite of manageable, measurable and achievable tasks, which are incorporated into the team’s daily routine
  • Reporting to Executive Partner
  • Our Requirements

  • Extensive (5+ years’) experience in running large (IT-service) international projects with full P&L responsibility
  • Ability to conduct a microanalysis of operations and to identify and implement improvements
  • Experience with the management of international clients
  • University degree (ITIL and PM qualification advantageous)
  • Perfect command of English
  • Excellent negotiation, project and people management skills
  • Hands-on approach
  • Openness for travel within Europe
  • Your Benefits

  • Reliability : a secure job position in an exponentially growing international company
  • Variety : exciting projects and challenges within your own responsibility
  • Team Spirit : strong team spirit and a great working atmosphere in a friendly team
  • Openness : direct and informal communication even at management level
  • Career Opportunities : great possibilities for professional, personal and language training
  • Initial Help : buddy programme to help you get started, a welcome pack included
  • A package of co-funded benefits : lunches and multisport card, private health care as well as life insurance for you, your partner and family members
  • Other conveniences like : free coffee, tea, a parking area access and company bus from the centre of Wroclaw
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