Cloud Technical Solutions Engineer, Platforms, Google Cloud
Google
Warsaw, Poland
4 d. temu

The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud.

Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life.

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise.

We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology all on the cleanest cloud in the industry.

Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Minimum qualifications :

  • Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
  • Experience reading / debugging in one or more languages : Java, C, C++, .NET, Python, Shell, Perl, JavaScript.
  • Experience troubleshooting and advocating for customers' needs.
  • Ability to work non-standard hours, weekends, holidays, and shift-based schedules.
  • Preferred qualifications :

  • Experience with cloud based storage, developer tools, core data structures, and related concepts.
  • Experience with SQL database administration, Google App Engine, open source software communities, cloud networking solutions, or distributed computing.
  • Experience working in a dynamic organization with extensive cross-collaboration across functions.
  • Experience in technical consulting on database design and architecture supporting large enterprise customers with high service-level objective and service-level agreement requirements.
  • Understanding or debug experience working on distributed applications or micro-services in a cloud based environment (e.
  • g., Docker, Kubernetes, etc.).

  • Manage customer problems through effective diagnosis, resolution, or implementation of new investigation tools, and advocate for customer needs with cross-functional teams, including Product and Engineering teams, to find ways to improve the product and drive high-quality production.
  • Develop an understanding of Google's product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer reported issues.
  • Identify customer pain-points proactively and help improve customer self-service models through tools, documentation, guidelines, etc.
  • Develop relationships with key enterprise customers and engage with them to address issues and recommend best practices, and help customers perform experiments and scale with different settings to tune their Google Cloud SQL instances.
  • Work as part of a team of Engineers / Consultants that globally ensure 24-hour customer support.
  • Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
  • Experience reading / debugging in one or more languages : Java, C, C++, .NET, Python, Shell, Perl, JavaScript.
  • Experience troubleshooting and advocating for customers' needs.
  • Ability to work non-standard hours, weekends, holidays, and shift-based schedules.
  • Zgłoś tę pracę
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Aplikuj
    Mój adres email
    Klikając przycisk "Kontynuuj", wyrażam zgodę neuvoo na przetwarzanie moich danych i wysyłanie powiadomień e-mailem, zgodnie z zasadami przedstawionymi przez neuvoo. W każdej chwili mogę wycofać moją zgodę lub zrezygnować z subskrypcji.
    Kontynuuj
    Formularz wniosku