Reservations Specialist
FRHI
Warsaw, Poland
6 d. temu

Summary of Responsibilities :

Responsibilities and essential job functions include but are not limited to the following :

  • To consistently provide thoughtful, caring and sincere service
  • Assist the Manager to supervise and manage all aspects of the Reservations department and ensure all service standards are followed
  • Assist to manage and coordinate all group and individual reservations
  • Assist to produce daily, weekly, monthly and quarterly reports as required
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned
  • Qualifications :

  • Previous supervisory experience in a similar role required
  • Previous experience with a Property Management system required
  • Computer literate in Microsoft Window applications an asset
  • Must be able to type 25 words per minute
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Physical Aspects of Position :

    Physical aspects of the position include but are not limited to the following :

  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
  • Visa Requirements : Must be eligible to work in Poland

    ABOUT ACCORHOTELS

    We are much more thana world leader. We are 240,000 hoteliers with the same shared passion forwelcoming. We take care of millions of guests in our 4,100 addresses and on ourdigital platforms.

    As an operator and franchisor (HotelServices), owner andinvestor (HotelInvest), we invest all our energy into making Feel Welcome resonate as the finest hotel promise.

    AccorHotels provides an extensive offerto students including complementary brands from luxury to economy - that arerecognized and appreciated around the world for their servicequality : Raffles Hotels & Resorts, Fairmont Hotels & Resorts,Swissôtel Hotels & Resorts, Sofitel Legend, SO Sofitel, Sofitel,Pullman Hotels & Resorts, MGallery by Sofitel, Grand Mercure, TheSebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibisStyles, ibis budget, hotelF1.

    We are committed to a culture in whichour colleagues FEEL WELCOME and FEEL VALUED. Guided by our strong values andrich culture, we are consistently recognized as a top employer and a globalcommunity of hospitality leaders dedicated to serving our guests, colleaguesand communities, realizing our full potential through professional developmentand growth opportunities, and enjoying a life filled with unlimitedexperiences.

    For more information, please visit and .

    Aplikuj
    Dodaj do ulubionych
    Usuń z ulubionych
    Aplikuj
    Mój adres email
    Klikając przycisk "Kontynuuj", wyrażam zgodę neuvoo na przetwarzanie moich danych i wysyłanie powiadomień e-mailem, zgodnie z zasadami przedstawionymi przez neuvoo. W każdej chwili mogę wycofać moją zgodę lub zrezygnować z subskrypcji.
    Kontynuuj
    Formularz wniosku