Job Description (Posting).
NAC Administrator L2
Must have 5+ years’ experience with managing platforms including the Cisco Identity Services Engine, Cisco switches.
Must have good understanding of dot1x, mac authentication and solution for BYOD
Should have working experience on Cisco ISE Solution.
Must analyze customer requirement and modify authentication / authorization rules
Good experience with Cisco ISE Guest (Radius / AA Portal login), Device visbility (Device profiling and authentication), Identity based services (802.
1x / wired / wireless), BYOD onboarding.
Knowledge on Compliance and Posture (AnyConnect APEX licensing, MDM)
Knowledge on Cisco ACS,AAA and Migration from ACS, NAC to ISE migration.
Must have exposure in defining SLAs.
Good hands on exposure on troubleshooting, change management & incident management.
Must have expertise in defining Standard Operating Procedures
Must have expertise in Remote Infrastructure management for network and information security
Should be able to manage day to day activity of managing perimeter security devices
Familiar with security solutions including but not limited to Firewalls, IDS, IPS, SSL
Primary Skill Set : NAC (Cisco ISE)
Secondary Skill set : Firewalls, IDS, SSL VPN
Communicate and manage client needs and expectations
Should have B.Tech. / MCA degree
Minimum 5 + years of relevant Cyber Security experience
Works well in a team environment and independently
Strong analytical and problem-solving skills
Excellent listening, verbal and technical writing skills
Cisco NAC technical certification
1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.
To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.
To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
BE / B.Tech (Hons), MCA, ME / M Tech
Infrastructure Management Services (IMS)-Networks-Data-Cisco