Junior Customer Service Representative – Front Office
4 d. temu

Junior Customer Service Representative Front Office

Location : Poland, Warsaw

Key responsibilities :

  • Providing high quality customer service by responding to telephone inquiries, requests and problems;
  • Answering calls in foreign languages on a variety of products and services;
  • Analyzing and resolving queries on first contact or forwarding details to appropriate support area for resolution;
  • Using thorough knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures.
  • Requirements :

  • Fluency in Polish and / or English;
  • Communicative knowledge of German, French, Spanish, Italian or Dutch - nice to have;
  • Flexibility - shift work including weekends;
  • Ability to relocate to Poland to work in our Warsaw office;
  • Excellent communication and interpersonal skills;
  • Offer :

  • Full-time employment contract;
  • Excellent package including complex medical care, group insurance, Multisport card, language classes;
  • Highly professional, multicultural environment and high standards of work;
  • Professional trainings, opportunity to develop career path in organizational structures, support in career planning;
  • Work in a dynamic team with a supportive inclusive culture and strong values;
  • Interaction with Clients and Colleagues across the globe;
  • Good atmosphere at work and comfortable working environment;
  • Opportunity to participate in social and community projects.
  • If you are interested in this position please apply through Apply now at the bottom of the page.

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