Senior Analyst
Kraków, Poland
‎19 godz. temu

Senior Analyst

Ttec is offering you an astounding opportunity to work in a project for a Search Engine Giant. You will gain valuable experience in digital advertising industry while developing your sales skills as part of a team of top class sales professionals, growing and developing in an innovative and fast paced environment.

Why Ttec?

As a global leader in business process outsourcing, Ttec helps organizations around the world grow, manage and optimize their most valuable assets.

Workplace : Kraków

Senior Data Analyst will support Ttec Programme in data processing. He / she will create reports to highlight any differences using Excel and Google Sheets.

Additionally the analyst will analyze data to identify likely errors and prepare reports due as a result of their analysis.

The work may involve working across multiple teams and with Clients employees.

Essential Duties & Responsibilities :

  • Work in direct collaboration with sales management, forge partnerships with sales partners to drive sales performance.
  • Identify emerging trends and leverage relevant benchmarks of sales performance.
  • Leverage industry best practices, methodologies and tools for inbound and outbound sales using different communication channels.
  • Present to all levels across organization and clients, create impactful presentations to motivate and convince stake-holders to employ recommendations.
  • Be a subject matter expert within a sales vertical or have the ability to research and provide relevant industry trends, implications, and best practices.
  • Oversee processes and best practices for data evaluation and tactics development, implement and work with others on procedures and deployment.
  • Develop and communicate recommended strategies with supporting data, overseeing multiple programs and concurrent efforts, while effectively managing projects and communications.
  • Develop collaborative relationships with client marketing, analytics, and business partners.
  • Tie short term and long term strategies and tactics to larger organizational development and strategies.
  • Requirements :

  • Minimum of 3 years experience working in a sales floor / team strategic advisory role.
  • 3+ years experience in marketing, segmentation and campaign targeting and a minimum of five years in a direct consultative role to others including teaching, leading, and driving desired behaviors in audiences.
  • Direct quantitative experience, demonstrated analysis on sales trends, sales behaviors, data mining, and tactics in a sales or call center environment.
  • Knowledge of inbound / outbound call center, phone technologies including IVR, broadcast and dialers, or interaction analytics a plus.
  • BS / BA required, MBA a plus.
  • Strong skills for data analysis and interpretation in Excel and other tools (Access, Salesforce, Tableau, etc.).
  • Outstanding PowerPoint skills, must be comfortable in presenting in front of audiences of all sizes.
  • Ability to work with interpret needs, and present to sales, marketing clients and management.
  • Experience with marketing and sales initiatives and campaigns from ideation through execution.
  • Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS etc)
  • Benefits :

  • A Competitive salary
  • Flexible hours
  • End of quarter company parties
  • Partial language course reimbursement program
  • Budget for personal development
  • Awesome multicultural environment
  • Private medical care
  • Multisport Card
  • A Micro Kitchen with soft drinks, salads, sandwiches and snacks for free
  • Relocation package (for applicants outside Poland)
  • Primary Location


    Business Analysis / Reporting

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