Guidewire is seeking an experienced Cloud Operations Engineer to support the design, implementation, and ongoing maintenance of our Cloud Solutions.
Your job will be to help ensure that our applications, services and websites are available, performing well and highly automated.
The successful candidate will have a good mix of deep technical knowledge and a proven background in running Cloud Applications.
What will you do :
Supervise and Support customer CI / CD environment ensuring that the infrastructure is available and running
Investigate, fix and resolve any issues that impact the customer ability to efficiently implement CI / CD functions
Work with partners to drive scope definition, specifications, and architecture of Deployment Tools & Processes for AWS Cloud
Work in partnership with engineers, test engineers, product owners, and management to clarify requirements, and define and implement leading practices and standards in DevOps and Service Resilience
Measure, optimize and tune system performance, ensuring systems run optimally and are highly available in a 24 / 7 production environment
Define, implement and document operational processes and procedures, with periodic review for efficiency and improvement
Participate in on-call rotation monitoring systems for meeting defined SLAs
What we're looking for :
3+ years of hands-on experience with AWS (EC2, S3, RDS, VPC, Route 53, IAM, etc.)
Demonstrated ability using CI / CD tools (git, Jenkins, Bitbucket, AWS Code Pipeline, Nexus, Artifactory)
3+years of shown experience with modern automation, DevOps, and Agile development
Experience with infrastructure as a code (e.g. Terraform, CloudFormation)
Networking fundamentals including VPNs, DNS, subnetting, route tables, firewalls, etc
Strong understanding of AWS security and monitoring and experience implementing standard methodologies
Strong experience with Monitoring and Alerting Tools (e.g. DataDog, CloudWatch, Grafana, Zabbix, PagerDuty, Site24x7, Nagios)
Experience coordinating infrastructure for web-based applications
Highly proficient in Linux administration
Experience with coding / scripting languages (Bash, Python, Ruby)
Excellent communication, troubleshooting, and analytical skills