Workspace Coordinator
Unit4
Wrocław, Lower Silesian Voivodeship, PL
4 d. temu

Company Description

At Unit4, we are going on a journey to create office spaces that feel like a 'home away from home' for our people, which include employees, guests, customers, partners and contractors.

We will provide a warm and welcoming physical environment that supports each and every person to do the best work of their lives and leave our customers with a memorable experience.

The Workspace Experience team are at the centre of this vision, and we are seeking experienced, driven and passionate people to operationally manage these spaces around the world.

Job Description

Reporting to the Global Director and with a day-to-day dotted reporting line into the local Office Lead, this position requires excellent customer relationship & interpersonal skills.

The role holder will provide exceptional customer service to both our internal and external customers. The Coordinator will show a passionate understanding of our guests needs and requirements and go above and beyond to make our guests feel welcome and comfortable.

The Coordinator will work to exceed expectations wherever possible to make those first interactions unforgettable; owning the experience that anybody who enters our office will receive.

The scope of the role is extensive and will also offer dynamic support to the Office Lead in any way they see fit.

Key Objectives :

  • Take full ownership of every visitor interaction to our reception area, be they internal employees or external guests all those who enter our offices are our customers!
  • Where required, manage calls to the office and forward to the relevant team / individual
  • Ensure the reception space and associated areas off of reception (meeting rooms, lounges, restrooms etc.) are in the highest order of service and are show ready at all times
  • Offer key administrative support to the Workspace Experience Office Lead if the office in question is not customer facing;
  • all tasks that can relieve pressure from the Office Lead are valuable to our Team

  • Manage the collection / receiving and distribution of all incoming mail & flow of outgoing mail
  • Interact as much as possible with fellow Workspace Experience colleagues and peers using Microsoft Teams, using the W.
  • E Team as the perfect portal to ask questions, align with your colleaguesbe curious!

    Vendor, Business Partner & Stakeholder Management :

  • Build and maintain business relationships with key business stakeholders across the organisation, including partners in Finance, Procurement, IT and HR.
  • Build and maintain relationships with landlords, building management and external service providers
  • Key relationships will be with ALL visitors who enter our offices
  • Every Unit4 employee is a customer!
  • Qualifications

  • 2 - 3+ years experience in a similar role within a high paced environment
  • Ability to work on many complex tasks simultaneously
  • Proactive and positive attitude
  • Great time management skills
  • Customer service-oriented attitude
  • Team player, also across functions and locations
  • Excellent interpersonal and communication skills, including understanding the use of confidentiality and diplomacy
  • Self-starter : can make decisions on the spot
  • High degree of initiative, ability to learn, understand and identify solutions
  • We offer :

  • 100% Remote work option
  • Employment contract ("Umowa o pracę")
  • Stable employment with an attractive salary
  • Various benefits such as private medical care, Multisport, pre-paid cards and many others
  • Unlimited paid Holidays
  • International work experience
  • Additional Information

    A chance to participate in the development of an international leading software firm. At Unit4, you have the freedom and autonomy to be successful.

    An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from each other.

    At Unit4 we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy.

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