IT Support Technician
Excis Compliance ltd
Warsaw, pl
6 d. temu

Job Information

Industry IT Services Work Experience 1-3 years City Warsaw Province Masovian Voivodeship Postal Code 00-002

Job Description

  • Provide support for remote sites.
  • After hours on-call support for requested sites.
  • Provide support to other HPIT support teams as needed.
  • Participate in operational meetings as required
  • LAN and Voice MACD
  • Maintain and update existing network infrastructure. This includes :
  • Adding connectivity between labs, offices and network equipment via copper and fiber
  • Ensuring that all links have been tested, jumpers labeled and documented and placed on the proper subnet (testing plan provided by implementation engineer)
  • Remove cables no longer in use following appropriate procedures
  • Troubleshoot and repair system connections as needed
  • Communicate with HP engineers regarding capacity of network equipment so that necessary cabling and hardware changes can be made to ensure port availability
  • Assemble and install switching equipment under the direction of network engineer.
  • Maintain switch information : naming and patching according to HP’s standards
  • Install network cards as needed on switches and switching hubs
  • Mount all network hardware and labeled with proper IP address and system name
  • Where required, maintain inventory of spare equipment, operating supplies, and cables. This will include creating and / or maintaining spreadsheets and / or other documentation regarding inventory levels
  • Create and maintain accurate documentation regarding HP’s sites Cabling Support service
  • Send representation to appropriate platform meetings and other meetings that affect the service being supported
  • Demonstrate leadership in identifying and implementing best practices in the form of process and quality improvements for the services supported.
  • All changes / implementations must be approved by HP prior to being completed

  • Hardware Depot / Hardware Recovery Center support
  • Loaner equipment management.
  • Parts Ordering and inventory management.
  • Shipping and Receiving management.
  • To provision authentication hardware like active card smart cards, Active Keys, and smart card readers for users using HP internal systems.
  • New PC setup, install, re-image and End-user data transfer.
  • System software & hardware support in PC’s.
  • Remove cables no longer in use following appropriate procedures
  • Troubleshoot and repair system connections as needed
  • Communicate with HP engineers regarding capacity of network equipment so that necessary cabling and hardware changes can be made to ensure port availability
  • Requirements

    Educational qualifications : IT Qualifications

    Experience Needed : minimum 2 years in Desktop Support

    ESSENTIAL SKILLS :

    Behavioural : Ability to manage a schedule of multiple projects

    Language skills : English and Polish

    Other : Driving License

    Benefits

  • A very attractive salary
  • A pleasant work environment
  • A full time position + A long term employment contract
  • Car will be provided
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