Manager in Transfer Agency
BNP Paribas
Warsaw, MA, PL
4 d. temu

BNP Paribas Securities Services is a wholly owned subsidiary of BNP Paribas specialising in the administration and protection of financial securities for institutional investors, financial intermediaries and major companies worldwide.

We have local expertise in 36 markets and a global reach covering more than 90 markets. As leading global custodians, we serve a range of clients such as fund managers (including alternative funds), insurance companies, sovereign-wealth funds, pension funds, brokers and investment banks, commercial banks, major companies and issuers.

The Warsaw office was established in 2008 and comprises two business lines :

International Operations Centre (IOC) providing asset and fund services for a number of locations across Europe.

Custody & clearing services offering broker-dealers, global custodians and investment banks a full clearing, settlement and custody solution in Poland and other markets. Manager in Transfer Agency

Main Job Purpose :

  • Manager has to ensure all staff are trained, developed and coached.
  • Manager is responsible for service quality, cost and budget according to the SLA.
  • Should deliver a minimum 5% per year of productivity in service quality delivery by implementing continuous improvement initiatives.
  • Maintain superior relationship with Service Providers and external clients by constructively managing their requirements
  • Responsibilities :

  • Communicating the strategy, plans and objectives to the department
  • Ensure monthly staff meetings, regular feedback sessions to staff, twice yearly appraisals, incident review meetings, succession planning and career development.
  • Leading by example from the front, inspire staff, foster cooperative and positive culture ensuring that all employees work as a single team with their peers across domains, business lines and locations.
  • Promote social events to continuously maintain and improve team spirit. Ensure support to other departments when necessary.

  • Ensure that all the MI, KPI, KRI, KMP, BCP, BCM files and reports are updated and distributed on regular basis. Service reviews meetings organized and held with spokes locations.
  • Suggest improvements and follow up their development in TA applications.
  • Secure and evolve necessary controls and procedures so that operational risk is mitigated
  • Support the Robotics and ACE projects
  • Acting and behaving appropriately to comply with the general ethical standards expected by the Bank and relevant Regulatory Authorities.
  • Ensure staff’s strict compliance to BNP Paribas Group’s polices and standards.

  • As a member of the Warsaw TA management team contribute widely to the successful development of TA Department and Warsaw IOC.
  • Proactively prepare and coordinate future internationalization projects, ensure smooth transition to Warsaw without service degradation.
  • Support the Head / Deputy Head of TA when needed
  • Serve as a senior escalation point for the spoken legacy location or / and clients and stakeholders
  • Set the goals and the vison for the governed section, in line with the TA goals and policies
  • Proactively support Head / Deputy Head of TA Poland in any BAU topics, crisis management, meetings and projects as well as internationalization projects.
  • Requirements :

  • 5-year experience of Securities Services or Fund Management Operations or associated sectors would be appropriate.
  • At least 5 years of management experience in an Operations environment, ideally Fund Services
  • Capable of building a well working relationship with senior Ops, IT and Product Managers in BP2S is an invaluable attribute.
  • An ability to deal with colleagues from different cultures is a key.
  • Polish language and French language skills are an asset
  • Knowledge of Fund Services is important or else ability to learn quickly leveraging on related experience.
  • The competencies required of the successful candidate include :
  • Leadership potential - building authority without formal authority
  • Change and project management focused by business priority
  • Ability to work remotely with a variety of stakeholders from different cultures thus managing collaboratively.
  • Networking
  • Communication skills; verbal and written with all stakeholders especially persuasion, negotiation and presentation.
  • Crisis management
  • Sufficient analytical and technical skills
  • A natural ability to drive continuous improvement
  • We offer :

  • Stable employment on the basis of full-time job contract
  • Supportive and friendly work environment with many opportunities to integrate with work colleagues (tennis school, football league, volleyball and basketball classes, integration weekends, etc.)
  • Wide range of trainings : soft skills, professional competences, technical trainings and financial knowledge trainings
  • Opportunities to growth within the organization including 6 Career Paths to choose from
  • Prestigious work location near Rondo Daszyńskiego
  • BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

    Please attach the below clause to your application : I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016 / 679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95 / 46 / EC (General Data Protection Regulation) introduced into the Polish law with Data Protection Act of 10 May 2018 (Dz.

    U. 2018 poz.1000 as amended). I acknowledge that I have the right at any time to view, to amend or correct and to request to erase my personal data.

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