Job location : Kraków , Poland
Sifts : 24 / 7
Interested in social media regulation, online free speech, internal controls, support for vulnerable sections of the society or maybe even EU policy making?
Want to work for a global company as a Content Review Team Lead for the world’s best loved video-sharing website? Do you?
Well then, apply now and you could be responsible for assisting the Manager in meeting site metrics and goals, and supervise a team of up to 20 moderators.
These are some of the qualities and areas of interest we are looking for in our Team Leaders.
Day-to-day responsibilities :
Leading a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities.
Provide mentorship, guidance, and career development to your team.
Monitor queues for variations and make adjustments as necessary to meet SLAs.
Implement escalation channels in accordance with mutually agreed upon procedures
Influence team strategy through effective communication.
Your Qualifications :
Fluency in any European language and English language
Bachelor’s Degree OR High School Diploma OR 3 years relevant work experience
Supervisory experience and experience managing projects to established SLAs
Availability to work on a 24 / 7 (applies also for weekends )
Proficiency in Google products, including Gmail, Calendar, Google Drive
Excellent communication (verbal and written), facilitation and interpersonal skills.
Ability to manage multiple tasks simultaneously and thrive in a complex, fast-paced environment with multiple priorities
Analytical with strong problem-solving and troubleshooting skills and the ability to exercise mature judgment and structured decision-making
Quick learner and adaptable to learn new processes, concepts, and skills
Strong attention to detail with a desire to deliver accurately, efficiently and to a high standard
Highly motivated with the ability to thrive in a fast-paced, high energy, and demanding team-oriented environment
Passion for social media. Conversant with channels that provide on demand Video
Neutral mindset to alternative video content that needs classification
We offer :
Opportunity to be part of a rapidly expanding global organization,
Pleasant and inspiring working atmosphere,
Professional development and clear career path,
Fresh snacks, fruits, salads, juices, vegetables, cheese, ham and bread delivered each day,
Training & development opportunities,
Private healthcare and additional life insurance,
Employee volunteering programs and opportunities,
Inclusion and diversity in practice,
Employee referral program in place,
Reduce, reuse, recycle facility for a better and happier Earth and all of us,
Competitive salary with cafeteria benefits and bonuses.
To know more about the role, please do not hesitate to contact me by email at : katarzyna.apanowicz cognizant.com
If you are looking for similar positions and are interested with the company, please, do not hesitate to send us your CV anyway.
You can help us find the right employee for further job offers.
Employee Status : Full Time Employee
Travel : No
Job Posting : May 31 2021
Cognizant (Nasdaq-100 : CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era.
Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.
Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world.
Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us Cognizant.