Order chain coordination, working for an international client - Czech/Slovak language
L.M. GROUP POLAND Sp. z o.o.
Przemyśl, podkarpackie, Polska
4 d. temu

Currently, for our BPO / SSC client, we are looking for talented individuals with language skills ready to start or continue their career in international structures.

Order chain coordination, working for an international client - Czech / Slovak language

Numer referencyjny : MAKO

Miejsce pracy : Przemyśl

Responsibilities of the position :

  • handling orders from foreign markets in Slovak, Czech language.
  • international customer service (order chain)
  • responding to e-mail inquiries from customers
  • answering phone calls (approximately 25 calls per day)
  • entering orders in SAP system
  • entering changes in orders
  • coordinating the shipping process
  • assigning priority tasks
  • resolving discrepancies, concerning orders
  • executing work instructions and other documents (minor translations)
  • making business notes and reports (at the request of the business client)
  • Expectations for job applicants :

  • at least one year of experience, related to customer service
  • Welcome experience in terms of order processing
  • Knowledge of processes related to the order chain
  • experience in working with SAP system
  • ability to communicate with customers via e-mail, telephone
  • knowledge of English, on b2 level (required)
  • knowledge of Slovak, on c1 level (required)
  • education related to logistics, customer service will be an
  • advantage, but is not required
  • ability to react quickly and make decisions
  • What the client offers :

  • full-time work (Monday through Friday during standard office hours)
  • stable and long-term employment, in a company with an
  • established position on the market
  • start of work August / September this year
  • job and language training
  • company equipment
  • employment contract (from the first day of employment)
  • benefit package
  • training and integration trips
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