Works on assignments dealing with the routine and daily operation, use, and configuration of the Sonova Learning LMS.Acquires and maintains knowledge of current technology as it applies to LMS software and systems.
Acts as an internal consultant by analyzing data and recommending solutions to utilize the LMS to deliver, track training and measure performance to meet objectives
Creates and updates resources to train and support learners on how to use the technology for online and professional development.
Works with vendor service provider to maintain site and notify stakeholders of technology updates and maintenance needs
Publishes and archives learning solutions, assigns training curricula, and adds and deletes resources
Develops and updates standardized tools and reporting for ongoing access to learning information; generates standard and custom reports
Creates and manages the overall course structure and sets up course programs in the system based on specifications from the instructional designer
Survey regular feedback on User Experience (UEx) for system, content, process
Provides troubleshooting assistance for users regarding logging in to the LMS and accessing courses
Works with the training content owners, super users, and service provider to troubleshoot and resolve technical issues related to accessing the LMS and course content.
Bachelor’s degree or equivalent (IT, BA)
MS Office Suite
Learning Management Systems (preferably Moodle or Totara LMS)Minimum of 3 years’ experience as an LMS administrator or in similar position
Coursework and / or certifications relating to learning management system administration preferred
Ability to troubleshoot and resolve technical issues
A focused coordinator demonstrably organized and efficient
Ability to communicate and collaborate with others at all levels of the organization as well as external stakeholders
Strong oral and written communication skills; ability to communicate complex technical concepts in layman’s terms
Lead communication and alignment on project basis
Assertiveness, goal-oriented, alert, see bigger picture
Working knowledge of multiple web design technologies, such as HTML will be plus
Familiar with HR Sync, R Systems, Active Directory
Fluent in English Polish (oral and written) a must, and German a plus
We can offer you a new challenge, with interesting tasks and much more including an open corporate culture, flat hierarchies, support for further training and development and opportunities to take on responsibility.
You work in an international, fast paced, cross-functional environment with strong relation to IT and digital transformation.
Sonova Warsaw Service Center
17 Stycznia 45A 02-146 Warsaw Poland