(Senior) Engineering Manager, ITOM & Asset
Poznan Grunwaldzka, , Poland
5 d. temu

Join GSK Tech Global Centre in Poznan and work in an environment that empowers and inspires. Experiment and collab across multinational teams to bring innovation.

Work as you like and where you like. Be you, feel good and keep growing!

If you are interested in managing a ServiceNow DevOps team that builds, tests, implements and supports the ServiceNow ITOM, Asset, and ITBM, modules for the GSK Global Support Functions (IT, Finance, Procurement, Facilities, Legal), a ( Senior) Engineering Manager ITOM & Asset role is just for you.

You will be working in a matrixed Agile team utilizing the SAFe methodology.

This role will provide you the opportunity to lead key activities to progress your career. These responsibilities include some of the following :

  • Directly support delivery of the platform strategy and roadmap
  • Build, train, manage and mentor a development team to configure and deploy a comprehensive ServiceNow platform
  • Assess and identify training and skill-development opportunities to ensure the ServiceNow development team stays current with platform releases and industry standards
  • Serve as a Subject Matter Expert (SME) on platform operations, configuration and development to include 3rd party integrations
  • Ensure consistent ways of working to maintain platform health and compliance.
  • Work with other leads to help prioritize program and product backlogs
  • Engage with Product Managers & Product Owners to bring forward business value to platform initiatives
  • Support test, demonstration and release management for all platform modules : ITOM, Asset, and ITBM
  • Accountable for technical solutions proposed / implemented and all changes pushed to the production environment.
  • Development effort includes (but not limited to) enhancements, customized portal web pages, portal consolidation, automated workflow solutions, advanced scripting of business rules, UI policies, client scripts, 3rd party software integrations, bi-directional API-based solutions etc
  • Lead administration of ServiceNow instances (environment sync, upgrades, quarterly patches etc.)
  • Drive continuous improvement within your own development team and matrixed agile teams while maintaining or improving key performance indicators (KPIs)
  • Why you?

    Basic Qualifications :

    We are looking for professionals with these required skills to achieve our goals :

  • 5 years of experience with the ServiceNow platform
  • Blended technical and management skills to lead high performance teams as well as contribute in configuration and development
  • Preferred Qualifications :

    If you have the following characteristics, it would be a plus :

  • System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, JSON, HTTP, REST / SOAP
  • Demonstrated Agile, Scaled Agile, Kanban experience
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