At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world.
Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional.
It creates exceptional.
Our extensive network of imaging centres, scanning and indexing services, secure storage options and workflow automation solutions form a critical element of our overall Global Digital Solutions portfolio, allowing clients to achieve a more digital workplace.
The Digital Solutions Consultant leads and mentors significant business projects to improve our Digital Solutions revenue growth, secure service and support, delivery and productivity of high quality Digital Solutions implementations.
The purpose of the role is creation of system configurations, design of digital processes, maintenance of delivered solutions, support for the sales process, cooperation with external and internal customers, with the main focus on sales and IT teams.
What do we expect from you?
Gathering requirements from the customer representatives.
Preparing of technical documentation for customers (internal / external)
Designing of comprehensive digital solutions
System configuration including cooperation with external companies providing system extensions.
Technical document preparations for software developers (internal / external)
Testing of designed configuration
System implementations including workshops with the end users
Preparation of full internal and external documentation concerning implementation.
Presentation of the designed solution including C-level executives.
To work with professional manners and culture within the team, where individuals take ownership and are proud of delivering excellence and quality.
To keep up to date with the latest ECM / BPM software used by the company as well as methodologies
To support the business development team with pre-sale activities, contributing to RFPs.
To proactively drive innovation with new ideas and options made available by new functions / technologies
Securing alignment between business and customers within the given area
To cooperate with global teams and global customers
Driving process improvement within the software and processes.
Participating in design and implementation
Removing obstacles to successful project / software delivery
What you will bring to our organisation
Very good command of English and German or French
Minimum of 3 years in the range of software implementation
Knowledge of software, IT system implementation and change management.
Ability to conduct and manage EMC / BPM projects
Very well developed ability to think analytically
In return we offer you the training and prospects associated with the global leader in information management.
Category : Field Operations (FO)