Requisition ID : 288697
Work Area : Software-Design and Development
Expected Travel : 0 - 10%
Career Status : Professional
Employment Type : Regular Full Time
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done.
Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all.
We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
IT change is constant and if poorly managed is disruptive and can result in significant loss of productivity. As the Cloud Operations IT Change Manager / Change Coordinator, you are at the centre of addressing this challenge with responsibility for standardizing the methods, tools and procedures for proficient and prompt handling of all changes to the IT infrastructure in relation to SAP CX Cloud Operations.
You will protect the live environment by ensuring efficient control and scheduling of software and hardware modifications, and by preventing the multiple upgrades that can create unpredictable outcomes.
You’ll be responsible for ensuring that service levels and targets agreed with the business are met during change, and that problems are investigated and resolved in a timely manner to minimize disruption.
For changes that carry higher risk, you will work with a group of key stakeholders called the Change Advisory Board (CAB) to review and assess the priority of changes.
You will also coordinate the change window to ensure all stake holders are available and ready.
The Cloud Operations IT Change Manager / Change Coordinator is responsible for functional implementation and operation of the Change Management Process and its activities.
Specific responsibilities include :
Experience (Role Requirements) :
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now .
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and / or mental disabilities.
If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas : Careers.
NorthAmerica sap.com or Careers.LatinAmerica sap.com , APJ : Careers.APJ sap.com , EMEA : Careers sap.com ).
Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations :