Technical Support / IT Helpdesk with French
Instytut Rozwoju Kapitału Ludzkiego Sp. z o.o.
Kraków, Polska
5 d. temu

Currently, we are looking for candidates for the position of :

Technical Support Specialist with French

Location : 100 % Remote!

What we offer :

  • Internal training program
  • Great atmosphere
  • Opportunity to take part in international projects and gain experience with various businesses
  • Set of social benefits to choose from
  • Opportunity to develop your skills
  • Employment contract
  • Working hours : 8-16 or 9-17
  • Monday to Friday only
  • Requirements :

  • Knowledge of English and French at C1 level
  • Experience in Service Desk / Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support / Small Forms etc.
  • Intermediate knowledge of Browsers, MS Office suite
  • Basic networking knowledge
  • Responsibilities :

  • To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and e mail
  • Update incidents with detailed and relevant information in a timely and effective manner
  • Escalate an incident or troubleshoot tickets according to the company escalation processes
  • Zgłoś tę pracę
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Aplikuj
    Mój adres email
    Klikając przycisk "Kontynuuj", wyrażam zgodę neuvoo na przetwarzanie moich danych i wysyłanie powiadomień e-mailem, zgodnie z zasadami przedstawionymi przez neuvoo. W każdej chwili mogę wycofać moją zgodę lub zrezygnować z subskrypcji.
    Kontynuuj
    Formularz wniosku