Omnichannel Professional Program Manager
Johnson & Johnson
Warszawa, mazowieckie, Polska
1 d. temu
source : Pracuj.pl

Omnichannel Professional Program Manager

Miejsce pracy : Warszawa

Your responsibilities

At first you will introduce new CRM ecosystem to J&J Consumer Poland with the support of chosen suppliers.

You will focus on project management of which right change management plays a crucial role.

Your goal will be then to develop, drive and manage marketing automation campaigns dedicated to HCPs along with proposing sales excellence inputs that will prioritize a list of activities in line with available capacity & strategies.

In this role you strive to reduce admin & non-selling activities of sales reps / KAMs / KASes by clear defining roles and responsibilities & processes supported by modern tools and systems.

Remember you are not alone. You will be closely cooperating with Business Intelligence, Sales & Marketing Teams.

The responsibilities & the impact YOU will have :

  • Introducing new CRM omnichannel system into JJ Consumer Poland
  • Planning & Running marketing automation campaigns dedicated to HCP
  • Managing quality and consistency of data
  • Spotting ways to improve the usage of the CRM
  • Customizing and pulling reports from the CRM
  • Conducting training and workshops with sales representatives and CRM users
  • Managing licenses, granting accesses, updating and maintaining stakeholder records within the CRM system
  • Solving CRM issues in the organization
  • Creating new processes and implementing them in the CRM system
  • Our requirements

  • Experience in developing & managing CRM ecosystems (min 2 years)
  • Experience in digital marketing including marketing automation
  • Ability to figure out how to improve & integrate the current CRM in cooperation with chosen suppliers
  • Organizational skills
  • Collaboration and patience to serve as the bridge between different teams / suppliers
  • Communication & presentation skills that allow them to train others on CRM software
  • Attention to detail, to manage the integrity of the CRM data
  • Good problem-solving abilities and excellent communication
  • Creating new processes and implementing them in the CRM system
  • What we offer

  • Interesting job in the international healthcare company
  • A dynamic and inspiring working environment.
  • Friendly and encouraging team members and management
  • Opportunities for professional growth and career development
  • Possibilities to take part in various projects
  • Many employee benefits
  • Benefits

  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • flexible working time
  • Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, or national origin and will not be discriminated against on the basis of disability.

    Johnson & Johnson

    Johnson & Johnson is the largest and most broadly-based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years.

    The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin.

    Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs.

    Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing.

    We redefine what it means to be a big company in today’s world.

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