Customer Service Advisor (m/f) with Dutch
Create Your Own Career
Poland
9 d. temu

Berufserfahrene, Vollzeit, befristeter Vertrag, Arvato Polska, Szczecin, Poland

arvato Bertelsmann Polska is a subsidiary of arvato Bertelsmann AG, an international outsourcing provider, employing over 60 000 people in more than 40 countries.

The Polish branch of arvato Bertelsmann employs over 3000 people in 10 locations. Together with a global leader in the IT industry, we are currently developing our Contact Centre projects and in relation to that we are looking for Customer Service Advisors.

Customer Service Advisor (m / f) with Dutch

workplace : Szczecin, Poland

The Customer Service Advisor is responsible for handling customer queries (phone, E-Mail and chat) and supporting individual and business clients in both incoming and outgoing communication.

There are no sales involved.

Requirements :

  • fluency in Dutch
  • good knowledge of English (needed for internal communication and trainings)
  • general IT knowledge (Windows, MsOffice, Internet Explorer)
  • commitment to customer service
  • proactive and positive approach
  • ability to multitask
  • experience in working with business clients or a call center experience would be an advantage
  • responsibility in processing customers data (business and individual customers)
  • Benefits :

  • competitive salary plus a contract based Job
  • benefit system including sports, medical and leisure
  • opportunity to gain experience in customer service
  • multinational, friendly and supportive work environment
  • access to career paths within company structure via internal promotion system
  • Please send your application to hrszczecin arvato.pl including reference number : arvato careers

    Please add the following clause to your application : I hereby give my consent for the personal data included in my job application to be processed for the purposes of recruitment by Bertelsmann Media Sp.

    z o.o. with the seat in Warsaw, arvato services branch, Al. Piastow 30, 71-064 Szczecin, as outlined in the Personal Data Protection Act as of 29 August 1997, consolidated text : Journal of Laws 2002 of the Republic of Poland, item 1182 with further amendments.

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