Junior Technical Support Engineer
Krakow, POL, Poland
2 d. temu

Imagine new horizons...

Dassault Systèmes, the 3DEXPERIENCE Company, provides businesses and people with virtual universes to imagine sustainable innovations.

Serving over 200,000 customers in 12 industries, from high-tech to life sciences, fashion to transportation, we help businesses and people around the world to create sustainable innovations for today and tomorrow.

You have dreams? You enjoy a challenge? Here at Dassault Systèmes, we empower people with passion to change the world and create future.

Let’s open new horizons together with the power of 3DEXPERIENCE virtual universes!

Shape your career with 3DS! #WeAre3DS #HTML #CSS #JavaScript #WEB Server #3D Design

What will your role be?

  • Technical support delivery for Dassault Systemes products (3DVIA Planner Tools in Cloud)
  • Maintain communication with application maintenance team or systems administrators on the customers side in English
  • Reproduce and resolve incidents reported by the customers
  • Regular reporting of working progress
  • Work collaboratively with other departments in order to improve the product
  • This role requires working in shifts.
  • Your key success factors :

  • You do not need any previous work experience! ( But hey, it's always nice to have : -) )
  • Bachelor / Master's degree in Computer Science / Engineering or similar
  • Knowledge of WEB Server / Browser technologies (HTML, CSS, JavaScript)
  • Fluent English is a must
  • Analytical skills
  • Why is it worth joining us :

  • Opportunity to work for the second biggest software company in Europe.
  • Attractive salary, proportional to the demonstrated skills and experience.
  • Multinational work environment.
  • Internal and external trainings, participation in conferences.
  • Private health care with dental, life Insurance and additional benefits (Multisport, a parking spot, integration events, flexible working hours, PPE pracownicze program emerytalne).
  • If you want to join a well-organized, international team of professionals, work with innovative technologies and have an active role in developing state-of-the-art solutions for global companies, you have come to the right place Join us!

    Please include the following clause : I hereby give consent for my personal data included in my application to be processed by Dassault Systèmes Sp.

    z o. o., located in Kraków 30-347, ul. Kapelanka 42B, for the purposes of the recruitment process under the Personal Data Protection Act as of 29 August 1997, consolidated text : Journal of Laws 2016, item 922 as amended.

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