About the Opportunity
Dentons Business Services EMEA is currently seeking a Credit Controller to join our Warsaw office.
We are looking for a reliable and precise employee to assist the Scotland Credit Control team with their daily duties. We are seeking a motivated candidate with great interpersonal skills open for a new challenge in a specific legal industry.
About the role
Collection of aged debts by telephone with a minimum of 25 calls per day
Be proactive in booking and attending monthly meetings with all partners, agreeing strategies to collect aged and or difficult debts and ensure all queries are resolved appropriately
Building relationships with partners and fee earners to ensure collection policy is adhered to
Sending out monthly statements to clients via email
Completing supplier forms from clients
Assisting with the daily banking and identifying BACS, CHAPS and cheque payments
Following up with partners to confirm invoices have been sent out in a timely manner
Work with the ebilling team to ensure invoices are submitted in a timely manner and be aware of any client billing requirements
Maintaining detailed and accurate notes regarding debtors on ARCS accounts system
Providing general assistance to the Revenue team with ad hoc projects, as required.
Excellent English written and verbal communication skills
Previous experience in Customer Service is nice to have
Confident using MS Office, including Word and Excel
Experience of working in a law firm (or similar) would be an advantage, but is not essential
Possesses the confidence to deal effectively with clients, partners and fee earners
Knowledge of ARCS and the Elite accounts system would be an advantage
Flexible and prepared to work additional hours at month, quarter and year ends to assist the Revenue team with month end processes
Highly structured and organised individual, with good attention to detail, accuracy and quality
Able to demonstrate good client / customer facing skills.
What we can offer
Dentons is always looking to invest in the highest-quality talent, recognizing that our success is built on the diverse and unique strengths of each of the members of our Firm.
Our team of business services professionals play a significant role in the success of Dentons, and we recruit Talent into a wide variety of areas.
Here, we look for focused, flexible individuals from a variety of backgrounds who are team players. Previous experience within the legal sector is not essential.
We want to give everyone the opportunity to develop his or her potential fully and, therefore, provide support, training and encouragement to members of teams at all levels.