Technical Assistant with German - home office
L.M. Group Poland Sp. z o.o.
Gdańsk, pomorskie, Polska
1 d. temu

Currently for our Client from the BPO / SSC sector we are looking for talented people with foreign language skills who are ready to begin or continue their professional career in international structures.

Technical Assistant with German - home office

Reference number : NISO

Workplace : Gdańsk

Your main resposibilities :

  • Professional customer support in German language
  • Analysis of requests received from customers
  • Daily contact with German clients (via phone, e-mail or chat)
  • Technical consulting tailored to individual customer needs
  • Suggesting individual solutions to resolve problems
  • Escalate issues to second line support when appropriate
  • Creating documentation and instructions
  • Accurately performing assigned job duties
  • Our requirements :

  • German B2 / C1 &English B1 / 2
  • the ability to conduct telephone conversations and e-mail
  • the ability to work full-time
  • highly developed interpersonal skills
  • ability to build lasting relationships with clients
  • ability to cope with stress
  • ability to work under time pressure
  • Our client offers :

  • Remote work from any place in Poland
  • Full-time job
  • Possibility to work weekends or on several shifts (night, 1st or 2nd shift)
  • Possibility to start work quickly
  • Gain of professional experience
  • Employment contract from the first day of cooperation
  • Possibility of long-term cooperation with the company
  • Regularly paid remuneration for work performed
  • Comprehensive package of social benefits
  • Apply

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