Technical Support Specialist with German
Area : Customer Service
For our client, companies from the IT industry, we are looking for communicative and open to new experiences Candidates for the position of : Technical Support Specialist with German.
Duties :
solving user problems reported by phone, e-mail or other communication channels
saving and describing incoming notifications in the system and their correct management
co-creating a knowledge base on emerging faults and methods of solving them
cooperation with teams in other locations
Requirements :
fluent knowledge of the German language
communicative English
ease in making contacts with others
willingness to learn and self-improvement
positive attitude
basic computer skills, Windows environment and MS Office
Benefits :
stable employment based on an employment contract
the ability to work 100% remotely
competitive salary, with an attractive linguistic addition
a flexible package of benefits (you can choose from a MultiSport card, cinema tickets, vouchers for shops, restaurants, etc.)
private health care (Premium level) with a full dental package and insurance policy for foreign travel
intensive initial training
clearly defined career path
up to 4 extra days of paid leave per year
Location : Krakow
Type of Work : Remote work
Salary : 6000-7000 PLN gross
