Job SummaryThe NA Connected Services Project Manager position is responsible for the leadership and delivery of services projects for customers within the Connected Services business suite of offerings.
This position requires self-initiative, ownership, excellent listening skills, commercial sensitivity, responsiveness, collaboration, technical engineering expertise, time management and business acumen.
This position will be responsible for managing multifunction and multi-vendor efforts to plan, sell, implement, and support service solutions to address customers’ complex business issues.
Manage the integration and / or development and execution of deliverables directly to the customer and in support of projects and support agreements that could exceed $1M in revenue.
Global collaboration and project / support coordination will be needed as required.
This position requires the person to possess and demonstrate a diverse set of commercial and technical project management skills coupled with ability to think big picture which encompasses not only RA products and systems and their relationship to each other, but how those RA products and systems are incorporated with the overall application.
The Project Manager has demonstrated leadership qualities of project engineering, planning, tracking and organizing to successfully take ownership and be the single point of contact for the customer in managing solutions support engagements throughout the lifecycle of the engagement.
The person in this position must also document and inform Rockwell Automation sales, delivery, and product leadership personnel of solutions to commonly experienced problems, workarounds, practices that create problems, product functionality, etc.
to improve overall customer satisfaction and acceptance of Rockwell Automation solutions and services.
Potential candidates should have the capability to perform the following :