Swedish Customer Service Advisor
Capgemini Polska
Lublin, Lublin, lubelskie, Polska
13 d. temu
source : KarierawFinansach.pl

Swedish Customer Service Advisor

Candidate’s profile

Before you start our induction training we will check if you have :

  • very good Swedish language skills
  • good English language skills
  • pro client attitude and communication skills
  • basic experience in Windows 7 and MS Office
  • customer service experience (is an asset but is not necessary)
  • team player, problem solving attitude and efficient task management skills
  • Job description

    After an induction training you will be able to :

  • handle incoming phone calls / e-mails from customers regarding technical issues related to everyday usage of a computer
  • analyze and resolve most common enquiries using step-by-step solutions provided to you
  • deliver high quality standard service to customers
  • cooperate with IT specialist team to deal with more complex issues
  • What we offer?

    Working in a close-knit team

    and a friendly atmosphere

    of additional benefits

    fitness, gym, cinema, etc.)

  • you choose what tou want
  • Assistive technologies

    Reasonable accommodations

    Employee volunteering

    opportunities and interesting

    About us

    Capgemini is one of the leading global companies offering consulting, IT technologies.

    The Cloud is fashionable everyone’s talkinf aboug it, many use it, but few knows what it consists of, how it works, how to access it, and how to take care of it.

    It is us, Cloud Infrastructure Services , who understand the subject thoroughly. From high level services, trough managing equipment and operating systems, interna lor access networks tomanaging applications.

    IT operations, availability , configurations, and changes. By working in an international environment we use a numer foreign languages.

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