Middle/Senior Business Analyst (ServiceNow)
4 d. temu

Infopulse welcomes

talented professionals to join our project as a Middle / Senior Business Analyst (ServiceNow platform) in our Ukraine offices / remote.

Our customer is one of the companies providing audit, tax, consulting, and financial advisory services.

Areas of Responsibility

  • Requirements elicitation, gathering and analysis
  • Requirements design, developing and documenting
  • Requirements management
  • Requirements documents approval process
  • Communication with product stakeholders
  • Support customer with questions and functionality logic
  • Participation in Solution design process with Development team
  • Qualifications

  • 2+ years of BA experience in IT
  • Knowledge or experience with ServiceNow platform
  • Strong understanding of SDLC
  • Proficiency in writing functional and non-functional requirements, use cases design, system diagrams
  • Strong knowledge of requirement management processes and change management processes
  • Hands-on experience in documenting business processes, user interfaces, data structures and business logic, UML, SQL, Agile (Scrum)
  • Structural approach, i.e. the ability to decompose the entire scope with respect to the given level of details
  • Strong working experience in presenting the requirements to various target groups
  • Strong communication and presentation skills
  • Strong analytical, problem-solving skills and result oriented approach
  • Team player abilities
  • English upper intermediate+
  • Will be advantage

  • Knowledge of ITIL / ITSM
  • Zgłoś tę pracę

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