Application Service Support
DB Schenker
Warsaw, Masovia, Poland
‎4 godz. temu

Your tasks

As an Application Support Specialist you are responsible for a smooth technical operation of all technical application components and data integrations used for the customer service business processes in logistics based on Microsoft Dynamics 365.

  • Ensuring a smooth service operation, considering new developments and the respective sprint and rollout cycles. The focus will be in the incident and problem management for all CXone components in terms of a central 2nd or even 3rd Level Support.
  • Implementing continuous service improvement and performance optimization for the specific services. You cooperate with suppliers, business partners and internal departments for an efficient and effective IT service provisioning.
  • Working in a motivated team with a high level of own responsibility in an exciting project of Schenker Land Transport.
  • In addition to a secure job in a pleasant and collegial atmosphere, we offer you a promising international working environment in a modern industry.


  • Study to university degree level of natural sciences, computer science, business, or an equivalent education.
  • At least 3-5 years proven experience in IT Service Operations or development with in-depth knowledge of service processes in a Pan-European business.
  • Profound professional knowledge about complex business applications and their business-related workflow support, focus on customer service tools like MS Dynamics, databases and Java applications
  • Strong analytical and solution-oriented attitude.
  • Fluent English language skills verbally and in writing, additional languages are a benefit
  • Willingness to work on-call duty and for limited travel.
  • Benefits

    Professional Development

    We’re strong believers in continual training and development for our people. After all, your success is our success.

    Work-life Balance

    Our vacation and leave policies reflect our belief in proper work-life balance.

    Working Internationally

    See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.

    Medical healthcare package

    Private medical healthcare offers various packages for you and your family.

    Sport Card

    Sport card gives you free access or discounts to many sport objects.

    Life insurance

    Life insurance for you and your family members.

    Holiday Bonus

    If you take a two week continuous holiday, you can apply for the special bonus.

    Pension Program (PPE)

    PPE is a chance for a bigger retirement. Company pays 3,5% of your salary to into your individual PPE account.

    Annual Bonus

    Depending on company results we offer you annual bonus.

    Language Courses

    We offer you a possibility to improve your language skills.

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