GLOBAL LISTINGS SEEKS A SENIOR STAFF + ACCOUNT MANAGER
Working remotely from home
Core responsibilities of the senior manager include :
Staff Management :
The senior manager is responsible for planning and directing the work of a group of individuals. Monitors their work and takes corrective actions when necessary
Providing guidance to direct reports
Ensuring clarity around priorities and goals for the production of the GL Account Portfolio
Working across functions to ensure collaboration for shared goals (across teams)
Conducting staff reviews
Conducting production and editorial meetings
Account Management :
Being wholly responsible for account management + delivery to client
Meeting client SLAs, 100% of the time
Quality Assurance gatekeeper
Setting up new accounts from the ground up (technical knowledge is an advantage)
Implementing new teams
Commercial :
Compiling pricing proposals, conducting presentations and company demos for commercial purposes
Interacting with senior management for reporting
Working with senior management for strategy development and execution planning
Facilitating goal-level creation for the broader function of the company and working with the executive team to ensure the goals cascade to all staff
Experience :
At least 10 years in staff management
Deep understanding of the TV industry : EPGs, VOD and metadata (at international level)
At least 10 years in client account management, SLAs and commercial operations
