Join us as a Universal Data Analyst
Hone your analytical skills and take on a new challenge with great learning and development potential
We’ll look to you to provide an expert analytical service so that we can better understand our customers, processes, channels, products and overall business
You'll be joining a forward thinking and collaborative team environment, where you can expect great visibility for you and your work as you work with a range of stakeholders
What you'll do
As a Universal Data Analyst, you’ll use your passion for data and analytics to help challenge and improve our business processes to benefit the bank as well as our customers.
To do this, you’ll simplify complex data into clear data visualisations and compelling insight to resolve problems and implement innovative processes, while making clear and actionable recommendations and spotting potential business issues and opportunities.
It’s a highly collaborative role which will see you working closely with your data colleagues and business stakeholders as well as with the wider areas of analytics to progress projects initiatives, translate business questions into clear analytical plans and promote the innovative use of data across the bank.
Along with this, you’ll be :
Improving and delivering new business strategies, policies and alerting decisions to protect customers from becoming victims of fraud
Creating a single view of the customer across franchises, channels, products to enable swift detection and prevention of fraud across a customer’s entire portfolio
Identifying customers vulnerable to becoming victims of fraud or scams and delivering enhanced and targeted fraud monitoring and customer messaging to increase fraud and scam awareness
Providing analytical insights that inspire and provoke our stakeholders to deliver digitised, easy, speedy and convenient customer experiences
Coaching and developing less experienced analysts and delivering through others
Providing analytical support to bank-wide projects, bringing your analytical expertise to cross functional working groups