IT Help Desk Technical Administrator - remote work with German language.
L.M. GROUP POLAND Sp. z o.o.
Łódź, łódzkie, Polska
4 d. temu

For our BPO / SSC client, we are currently looking for talented individuals with language skills, ready to start or continue their careers in an international structure.

IT Help Desk Technical Administrator - remote work with German language.

Numer referencyjny : MAKO

Miejsce pracy : Łódź

Responsibilities of the position :

  • Providing IT / technical / IT services.
  • Working for an international client (IT department)
  • Receiving requests from business customers in German language
  • Responding to inquiries directed via email, chat, phone
  • Providing technical support (IT help desk)
  • Taking action to resolve faults and system problems
  • Updating systems, programs, networks
  • Independent technical service resolution activities
  • Creating business notes (for the business customer)
  • Analyzing data and creating reports for the business client
  • Building a positive image in the industry market
  • Ensuring confidentiality and protection of personal data
  • The employer expects :

  • communicative knowledge of German language
  • communicative English language
  • language level, must allow for free communication
  • experience in customer service, instant messaging, helpdesk, IT industry
  • provision of technical, IT services
  • interest in the IT / computer / technical industry
  • knowledge of SAP / Salesforce system
  • Availability to work from Monday to Friday
  • Openness to undertake hybrid work
  • Willingness to grow professionally
  • Interest in the industry and willingness to grow within the accounting structure
  • The employer offers :

  • Work from the company's facility (hybrid or stationary) : Krakow
  • Full-time work, during standard office hours
  • Employment contract (for the whole period of
  • employment - no work contracts, no commission contracts)
  • Clear career path and opportunity for growth within the company's structures
  • Job and language training (financed by the company)
  • Business equipment (computer, telephone)
  • Benefits additional to salary
  • Aplikuj

    Zgłoś tę pracę

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Mój adres email
    Klikając przycisk "Kontynuuj", wyrażam zgodę neuvoo na przetwarzanie moich danych i wysyłanie powiadomień e-mailem, zgodnie z zasadami przedstawionymi przez neuvoo. W każdej chwili mogę wycofać moją zgodę lub zrezygnować z subskrypcji.
    Formularz wniosku