Order Management Specialist with English
Philips
Lodz
3 d. temu

Job Description

In this role, you have the opportunity to

Be the customer’s trusted advisor and make a positive impact on people’s lives.

You are responsible for

  • Management of sales orders
  • Process order activities in SAP and other supporting applications
  • Process order changes due to Customer or Factory requests
  • Maintain good communication with stakeholders
  • Provide excellent customer service for our customers
  • Reporting, monitoring and control of order book in an organized and compliant manner (ICS / SOx)
  • Together with team members continuously implementing improvements through Lean tooling and disciplines.
  • You are a part of

    Our Global Competence Center in Łódź , where we centralize our transactional processes. We bring together supporting roles within HR, Finance, Procurement, Customer Service, Supply Chain and other, enabling you to have a career in an international, cross functional environment.

    Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries on a daily basis.

    To succeed in this role, you should have the following skills and experience

  • Bachelor degree or vocational (MBO) degree with relevant work experience
  • 2 years experiences within Order Management
  • Knowledge of logistics / supply chain
  • Very good level of English
  • Knowledge of SAP and / or equivalent ERP systems
  • Strong customer service orientation and problem solving skills
  • Good communication skills (to factories and customers)
  • Cultural awareness and pro-active behavior
  • In return, we offer you

    The unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.

  • Annual bonus based on performance achieved
  • Private medical care with option to extend it to family members
  • Benefit System cards
  • Discount for Philips’ products
  • Language courses
  • Relocation package applicable for people moving in from outside of Łódź region
  • Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)
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