Banking Operations Spec. 1
Credit Suisse
Wroclaw, Wroclaw, Polonia
3 d. temu

We Offer

Is your dream to have equal opportunities? Do you have a real passion for clients? Are you a dedicated team-mate who values integrity highly?

Do you love to improve your analytical skills? You are an empathetic and trustworthy teammate. You will take care or handling client requests.

You welcome diversity and like to work in passionate team this job is for YOU.

The Team is a part of Group Operations.

Key Responsibilities :

  • You will monitor and process Client Requests, ensuring that all queries are handled in a timely and accurate manner
  • You will process and settle financial transactions made by the bank in an efficient, controlled, risk-free and timely manner
  • You will cooperate with other divisions of the bank, for example, liaising with traders, liaising with banking operations officers in other Credit Suisse regions, countries and departments
  • You will booking of Italian Withholding Tax
  • You will Monitoring of Counterparty Instructions
  • You will Processing of manual orders via e-mail
  • Open to discussing flexible / agile working.

    You Offer

  • You hold a Finance Degree
  • You are fluent in German (C1) and English (B2)
  • You have +1 corporate Experience
  • You independently execute all tasks in own team area of responsibility
  • You consistently build own experience in successful handling of difficult, complex, and non-standard cases with support and / or under supervision of others
  • You have ability to advice and supports own team members with own knowledge and experience
  • You build own network of contacts across units and borders and maintain positive relationships
  • You support team leaders in handling incidents, clients' complaints and inquiries
  • You support trainers and controllers by giving advice and explaining the business context of the process
  • Soft competencies

  • You have strong attention to details skills and can work to high quality standards
  • You can work under pressure and cope with tights deadlines
  • You are self-starter with positive attitude to adapt in changing environment
  • Our benefit

  • Private medical care
  • Charity days
  • Training and development
  • Internal Mobility
  • Other optional

  • Language training course
  • Mentoring
  • Family nursery and kindergarten funding, gift vouchers for Christmas
  • Parking allowance
  • Health promotion : Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)
  • Employee discounts on various products and services (event tickets, consumer products, etc.)
  • Relocation package
  • Employee Referral Program
  • Flexible work schedule and working from home (home office)
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