Workday Operations Coordinator
Krakow, Poland,
4 d. temu

Our story

At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose.

Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

With a competitive total rewards package, continuing education and training and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Alight are currently recruiting for a Workday Operations Coordinator to work within their Professional Services Business Area .

As part of an industry leading team you will work within the Operations team assisting in a wide variety of daily operational tasks, support resource assignment, perform data analysis and also administrative support to our Client and delivery teams.


The Workday Operations Coordinator is a key role in providing the support and services to our clients and delivery teams, it offers variety with no two days the same.

Provides a chance to grow and learn new skills within a growing business. Reporting to the Operations Lead, the focus of the role is to enable the Workday Deployment and Application Support teams to maximise efficiency, resource planning and overall delivery of a quality service and to drive operational excellence through effective use of processes, tools & metrics

This role requires you to work, think, contribute and collaborate.

The combined Operations Team has a wide area of responsibility and the Workday Operations Coordinator role will be to support on a number of the key areas below :

  • Analyze current processes and determine how to improve their efficiency and effectiveness.
  • Communicate updates and plans.
  • Prepare and maintain relevant documentation on knowledge sharing platforms.
  • Track relevant operational metrics.
  • Identify issues and communicate with team members.
  • Collaborate and implement new initiatives.
  • Support client management team with artefacts and reporting metrics.
  • Assist the triage of requests, assigning and responding to clients within SLA’s.
  • Assist on boarding and induction of new Clients and Consultant.
  • Schedule and coordinate meeting logistics, materials, agendas, follow up actions etc.
  • Maintain distribution lists, SharePoint Site and other project coordination artefacts.
  • Perform additional assignments as requested.
  • Support operations resource management.
  • Skills and Experience

  • Minimum 2 years work experience post education
  • Organized, ability to multi-task, delegate and prioritize tasks
  • Strong written and verbal communication skills
  • Able to solve problems pragmatically and timely
  • Analytical and influencing skills able to ask questions, break problem down and get your opinions and position across to others
  • Be flexible to support colleagues across most areas of operational service delivery
  • Adept at preparing & analysing data and dashboards to support strategy and decision making
  • Experienced in Microsoft Word, Power point and with deep level of skills in Excel
  • Ability to work in a fast-paced environment and to adapt to frequent change
  • Fluent English
  • Work Environment

    The role is virtual with occasional travel to Alight’s office environments.

    We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

    Join our team. Because transformation takes a workforce. Learn more at

    Our commitment to Diversity and Inclusion

    Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve .

    As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

    Diversity Policy Statement

    Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.

    In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

    Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship.

    Applicants for employment may request a reasonable accommodation / modification by contacting his / her recruiter.

    Authorization to work in the Employing Country

    Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

    We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

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