EMEA Application Support SME
Citi
Warszawa, MA, POL
9 d. temu

Description

Job summary : Application Management role is to manage application portfolio, understand each application’s functionality, infrastructure, development process, its purpose, costs and environment it serves, and finally to manage related vendors.

This role is in EMEA Application Management team that is a part of Global Consumer Technology, based in Poland. Key responsibilities :

  • Act as OWNER of applications (5+ individual software & service solutions), understand technical deployment, manage change, control budget spent and planned.
  • LEAD CHANGE and INSPIRE others as Technical Manager, by setting technical guidelines among Businesses in EMEA / APAC, providing L3 SME (Subject Matter Expert) expertise and guidance to L1 / L2 supporting teams (this requires understanding on infrastructure setup e.
  • g. internal / external, connection between Citi systems and 3rd parties)

  • Act as DEVELOPMENT TECHNICAL LEAD in software development life cycle (SDLC) to deliver cross EMEA synergies in processes
  • Be a PARTNER and Work hand-in-hand with 3rd party software development vendors and solutions providers, expecting better from best, by working with EMEA and in-
  • country vendors to identify the best delivery solution considering quality and cost effectiveness of the services

  • Be active TEAM PLAYER and lead quality by measuring our results - manage, and report key KPI’s for software life cycle and application management / compliance activities, and risks associated.
  • Complying with regulatory obligations (e.g. GDPR) and internal processes, policies and standards, with accountability for completion of cost, compliance tasks and risks associated (e.
  • g. EOVS, EOL, vendor exit strategy, information security issues / risks like IS vulnerabilities)

    Requirements :

  • Proven understanding of service delivery, support and software development process and ability to handle links and impacts between three of those, with proven record of managing technology setup with 3rd parties or vendors.
  • Experience in working with various software development life cycle methodologies (including Waterfall, Incremental and Agile)
  • Ability to identify and manage key risks and issues related with managed applications and software development lifecycle,
  • Min. Bachelor degree in Computer Science or similar
  • Experience in multicultural teams with strong communication skills in English
  • ITIL / Agile / Lean certification will be an advantage,
  • Technical skills or understanding on SQL, Oracle, UNIX, NDM, LDAP, C#, .Net, shell scripting, networks or platforms will be an advantage to manage and act as SME
  • Software design, development (e.g. Web or Java), information security, or admin experience (e.g. WebSphere / Apache / HIS) experience would be an advantage.
  • Development value :

  • Build relationships and become new partner to Global Consumer Group (GCG) Businesses in centralized regional technology team
  • Lead application portfolio on EMEA level (multiple counties), with Citi global product visibility
  • Bring change and improve existing technology processes by re-definition of status quo due to regional visibility of the team.
  • Opportunity to grow in one of the greatest financial institution worldwide, with trainings and social benefits (e.g. medical care, Benefit, life insurance, digital learning platforms e.
  • Offer :

  • Full time job contract.
  • International working environment at the office.
  • Build relationships and become new partner to Global Consumer Group (GCG) Businesses in centralized regional technology team
  • Lead application portfolio on EMEA level (multiple counties), with Citi global product visibility
  • Bring change and improve existing technology processes by re-definition of status quo due to regional visibility of the team.
  • Opportunity to grow in one of the greatest financial institution worldwide, with trainings and social benefits (e.g. medical care, Benefit, life insurance, digital learning platforms e.
  • g. Pluralsigh++t / Udemy)

  • Availability of remote work.
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