Senior Specialist in Transfer Agency
BNP PARIBAS Securities Services
Warsaw, MA, PL
6 d. temu

You may be actually surprised, but we are not a (retail) bank. So who are we?

  • Part of global BNP Paribas Group
  • International Operations Centre based in Warsaw
  • Back-office experts specialising in securities operations and investment funds, providing services for institutional clients
  • Wondering how your typical day at our company will look like?

    Senior Specialist in Transfer Agency online recruitment

    Responsibilities :

  • Monitoring of all daily actions in the team’s activity, noticing weak spots, suggesting solutions and workload streamlining
  • Responding to queries from internal or external sources in relation to the activity,
  • Preparing daily reports (checklist, KPI etc)
  • Investigation and fixing any issues regarding daily business to avoid delays,
  • Ensure the follow-up of documents receipts;
  • Responding to any query from internal or external source in relation to the activity within 24H;
  • Proactive communication with business partners phone calls instead of emails for a quick resolution of complex issues;
  • group phone calls pickup

  • Monitor procedures and checklist updates, immediate reporting to management any discrepancies and gaps in process and procedures;
  • Creating and updating process documents;
  • Active participation in onboarding of new clients and implementation of new products
  • Coaching / on the job training of new employees,
  • Being innovative through various proposals of process enhancements and their implementation,
  • Support management to ensure that all KPI’s are updated and distributed on regular basis,
  • Actively participate in incident meetings and ensure that follow up actions are completed and preventive measures proposed and implemented,
  • Escalate any system issues and extraordinary events to the management,
  • Maintain satisfactory relationship with internal and external clients and promote client focus approach among other team members
  • Support Team Leader in securing, formalizing and evolving necessary controls and procedures so that operational risk is mitigated.
  • Present constructive, supportive and learning culture attitude in relation to errors and incidents.

  • Perform, execute and materialize controls for managed operational processes.
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