Sales Support European Key Accounts
Barry Callebaut
Lodz, LD, PL
2 d. temu

Job Type :

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry.

We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product.

We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.

We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.

We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!


The open position is for a sales support role for the sales team Western European Key Accounts. The Western European Key Accounts have a pan-European scope involving customers with different businesses in different countries (Poland, Germany, Belgium, France, The Netherlands, Baltic States, Nordics, ).

You will support the Sales Director and Key Account Managers and will be an important internal point of contact for all business topics linked to the Key Accounts in Western-Europe together with them.

You will manage our business administration with detail, since this is a crucial factor in becoming a reliable partner to our key customers across Europe.

Only with this firm basis, we can make our business grow.

You are the point of contact for different divisions (R&D, procurement, supply chain, logistics, ) at the customer side and you strive for a quick, correct and reliable answer to all of their needs.

In order to service them, you will communicate extremely well with your team and your colleagues inside the company.


You are responsible for supporting the continued growth of the Western European Key Accounts and the innovation focus that we have with them.

The growth ambition we have is smart growth’ : we will grow in volume only when we can also grow in value. As sales support, you contribute to the commercial success of the team : volume, margin / mt, absolute margin, overdues %, cocoa powder sales, ...

You will be responsible for a wide scope of preparations related to customer visits or negotiation meetings : collaborating on presentations, preparing the practicalities of the visit, gathering and analysing information on prices, raw materials, logistics solutions

You will follow up on customer administration in a proactive way : manage contracts and check contract balances, reach out to customers in case of unclarities or uncertainties about orders

You will strive to increase both revenue and profitability through your customer focused approach, your profound knowledge of the key accounts as well as of Barry Callebaut, your drive and your preference for figures.


You have a (minimum) bachelor degree, preferably in commercial engineering or applied economics.

You have an excellent knowledge of English. Good knowledge of German, Dutch, French is a plus.

An advanced knowledge level of Word and Excel is required.

SAP user experience is a plus.

You are a team player with an analytical mindset and strong commercial attitude.

You are determined to succeed and thrive in an entrepreneurial environment

A first experience in a commercial B2B-environment and understanding of the mechanics in commodity markets (cocoa, sugar, dairy, nuts, fats & oils) is a plus.

And you love chocolate.


Home office possible in accordance with the BC working from home policy

You are willing to travel abroad from time to time (max 5%) if required for customer meetings


Private medical care for you and your family

Life insurance

Employee pension scheme

Bonus Depending on the results of work

Christmas benefits

Development opportunities

Transport to work on the route

Chocolate in the office

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