Do you want to join our new GBS Shared Service Centre in Warsaw? If you do you could be the perfect match and prospective employee for our exciting journey at Alcon.
Here at Alcon we are passionate about improving patients’ lives allowing them to see brilliantly and we would love you to be part of the team making this happen!
The objective of this role is to provide overall project management of various projects at hub level & across functions, align to Alcon Global Services (AGS) global PMO, transition and project management practices and ensure execution within AGS centers.
The person occupying the role will be responsible for delivering on time, on-budget and achieving high levels of internal and external customer satisfaction for AGS centers.
Being the PMO & Ramp up Manager for the center, the role is required to ensure ramp up of center service delivery effectively as per plan, lead key strategic programs spanning global cross-functional teams in support of strategy implementation and process optimization at hub level.
Key Responsibilities :
Contribute to the development of a cross center global governance framework for pro-jects driven in the Hub Ramp Up & PMO
Planning and managing Ramp up of AGS Center office, infrastructure, functional ramp-up
Manage and own transitions as receiving center PMO in coordination with AGS Global PMO and / or respective functional transition manage centers when applicable
Identify and globalize projects across AGS centers where applicable
Develop & implement in line with global direction and framework hub level governance framework in close collaboration with enabling functions
Understand the process at a high level and highlighting probable risks; involve Lean Six Sigma Black Belts from the beginning of the transition
Co-ordination with On-site and Off-site company stakeholders HR, IT Project team on a regular basis.
Work with the global AGS team for developing & leveraging ways of working and applicable tools and templates to deliver high performance
Lead, execute & track center level strategic projects / initiatives to enable center set up & sustenance.
Hub level projects / program monitoring & reporting
Collaborate with service delivery functions leaders on key stakeholder visit & preparing the storyline for effective presentations
Participate in AGS cross-site forums to share best practices and drive standardization of tools, methods and governance models globally Hub PMO / Process Improvement Initiatives
Take lead in solving hub level problems using Lean Six Sigma methodology and liaise with the enabling functions like HR, Finance, REFS and operational teams
Identifying use cases / requirements, implementing sustainable solutions and scaling them effectively to support Alcon operations worldwide.
Forming and managing cross-functional project teams to drive key programs for internal stakeholders.
Managing stakeholder communication across multiple lines of business on various pro-ject milestones, process changes, escalations, etc.
Designing and developing strong relationships with senior stakeholders at hub & global Transition & Transformation team
Drive site level continuous improvement projects with Hub Head & AGS Opex team.
Excellent English both spoken and written
10+ Years relevant experience in Shared Services industry with transition, transformation, process improvement & automa-tion mindset
Previous experience in managing (direct-ly / indirectly) a PMO Team in Shared Service organization
Competence required in setting up / ramp up shared services Finance, HR and IT etc.
Project Management Cer-tification (i.e : PMP) and / or Lean Six Sigma Black Belt certification
Fair understanding of the Healthcare industry