Service Engineer/ Service Specialist
ABB
Wroclaw, Dolnośląskie, Poland
5 d. temu

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions : gender, LGBTQ+, abilities, ethnicity and generations.

Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Our Measurement & Analytics Division is a global player for Instrumentation and Analytical products & systems. For our Analytical business, where we are globally #1 with the broadest product portfolio and largest market share, we are looking for Service Engineer / Service Specialist.

In this role you will be a member of the Polish service organization which will perform commissioning analyzers & systems for emission and process measurement applications and supporting our customers, which contain ABB analyzers.

You will be responsible for service mainly in Poland region.

Our Division - Measurement & Analytics :

A look into some of our factories at Measurement & Analytics :

Your responsibilities

  • Performing service activities on customer sites (commissioning, maintenance, tests, system extensions, etc.) on highest quality level.
  • Cooperation with customers about the progress of the workshop repairs and their results.
  • Performing customer recommendation letters regarding spare parts list and extension services.
  • Periodic travels outside of Poland.
  • Maintenance of spare parts (creating tool lists, reporting shortages, etc.) and personal protective equipment (ordering, verification of status and reporting of needs).
  • Contact with the factories in order to support our customers.
  • Filling up databases.
  • Performing repairs and post-warranty repairs in accordance with the procedures.
  • Your background

  • At least 3 years of experience in service.
  • Experience with working in the gas analytical equipment.
  • Knowledge about electricity & chemistry.
  • Semi-basic knowledge about computer networks, router configuration, PLC, webservers.
  • English knowledge on fluent level.
  • Ability to work above 3 meters.
  • Work outside of home (80% on travel trips).
  • Analytical mindset and good communication skills.
  • Focus on customer satisfaction (ability to talk with customer under pressure).
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