We keep on growing. Grow with us! For the expansion of our team in Wroclaw, Poland we are in search of an engaged and competent person at the earliest possible date for the position of
Customer Service Assistant (f / m / d)
The role :
The Customer Service Assistant will be responsible for providing service excellence and supporting department objectives by entering and retrieving data through custom or other software, and supporting customer service initiatives.
Provides the best possible service and support to customers through mediums such as web, email, chat and fax
Processes customer orders, quotes and other information by entering into company systems
Researches and expedites customer requests
Supports the local Service & Sales team, and provides support for other teams when needed
The requirements :
Completed professional training or 2 years prior experience in customer support or equivalent
Desire and ability to interact directly with customers and carry out correspondences in a professional and courteous manner
Very good English and Polish skills, written and verbal, another European language would be a plus
Profound MS Office skills, experience with an ERP system would be helpful
Ability to work under deadlines and interact with people at all levels
We offer :
A good work place in an international, friendly environment
Competitive payment with good social benefits
Good development opportunities
Fixed-term contract of two years
This position is located at our Wroclaw office :
If you are a highly motivated individual with desire to be part of Mouser Electronics and meet the challenges of our rapidly growing business needs, please apply online.
For further information, please send your inquiries to jobs.EMEA mouser.com.