Support Engineer (Mid)
S3 Connected Health
Katowice, Poland
5 d. temu
source : Just Join IT

Linux (regular)

S3 Connected Health is an exciting digital health company headquartered in Dublin, Ireland.

At S3 Connected Health, we are passionate about health and technology and how they can improve the lives of millions of people.

We are looking for people who share this passion and who want to turn this passion into practical realities that improve patients’ health and quality of life.

We are a 200-strong team of clinicians, behavioral scientists, system design engineers, UX professionals, data scientists, and strategy analysts who believe in the transformative power digital technologies can have as a vehicle for healthcare delivery and to improve patients' lives.

As Connected Health Support Engineer (Mid) , you will work with our highly skilled development teams, creating state-of-the-art solutions for remote patient monitoring, medication adherence and monitoring, patient support, and patient engagement.

Key Responsibilities :

Working as a Support Engineer (Mid) , you will be responsible for :

  • Maintenance activities
  • monitoring of production environment of customers or own products
  • Based on the available tools, scripts, and manuals, you will be accountable for :
  • deployments of new product versions,
  • installation of updates,
  • investigation of issues,
  • configuration changes
  • Support activities :
  • interaction with customers,
  • implementation of customer requests,
  • interaction with development teams,
  • preparation of usage reports
  • Requirements :

  • BS / MS degree in Computer Science, Engineering, or related subject
  • Basic Linux systems administration skills
  • Management of web-based applications deployed in the cloud (Azure, AWS)
  • Knowledge of database solutions and SQL scripting
  • Good communication skills (English)
  • Understanding of support frameworks based on ITIL
  • Analytical skills in order to resolve support cases
  • Ability to handle and resolve technical issues
  • Ability to learn new technologies and develop new skills
  • We offer :

  • Unique opportunity to work in the medical market
  • Contact with the latest technologies
  • Hybrid work from an office located in the center of Wrocław
  • An excellent learning environment with prospects for career advancement
  • Opportunity to work with other talented professionals
  • Many sports activities & sports cards
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