Business Analyst
Gliwice, Poland
1 d. temu


SoftServe isn't just about technology it's about open-minded people who love technology and have everything they need to pursue their passion to create innovation.

We are about people who create bold things, who make the difference, who have fun, and who love their work. SoftServe supports our talented professionals in answering the question : what impact will you make?

At SoftServe, we expect results. We are looking for a Business Analyst. And SoftServe business analysts play a unique role in delivering those results.

We reach across disciplines and borders to bring in value to our Clients’ business. We are the engine of SoftServe.

As a Business Analyst, we expect you to be as passionate as we are about delivering end-to-end solutions that address business problems, strengthen IT infrastructure, and enrich the user experience.


  • A starting business analyst or you would like to change your career path and join IT as a BA
  • Using your Advanced level of English in communication with Clients
  • Strong in cross-cultural awareness
  • Demonstrating excellent communication and meeting facilitation skills
  • Skilled at negotiation, influence and conflict resolution skills
  • Experienced with problem-solving
  • You are showing a deep understanding of

  • Enterprise clients business operations
  • Enterprise digital transformation concept
  • Management principles and project management specifics
  • Business architecture frameworks
  • Business development and pre-sales activities
  • You are possessing a good knowledge of

  • Software development specifics and methodologies
  • Key business analysis tasks, elements, and techniques
  • Business process modeling, prototyping, and modeling tools

  • Capturing the vision of the business area and the client’s specifics. Understanding the client’s business objectives and translating them to the development team
  • Defining 'as-is' state for the enterprise the business solution, modeling 'to be' state, identifying and assessing gaps, proposing improvements
  • Developing a business case to assess the feasibility of possible solutions or investments
  • Standardization the collection of business and solution requirements, utilizing best practices for effective facilitation, requirements elicitation, documenting, and prototyping and modeling to ensure a solution meets the business needs
  • Establishing and following the requirements lifecycle process
  • Conducting stakeholder analysis, planning communication strategy taking into consideration its results and project specifics
  • Managing the solution scope. Establishing a change management process where applicable. Prioritizing the requirements

  • Work closely with Program / Project Managers to confirm alignment of the requirements a management plan, with the overall project management plan for each initiative, contribute to risk management
  • Facilitate discussions, ensure effective communication, and develop relationships with all project stakeholders
  • Define the product strategy, aligned with Product Manager
  • Enjoy flexible working hours whether you are a morning bird or a sleepy-head, it is ok with us
  • Take part in internal and external events where you can build and promote your personal brand
  • Give you access to experienced specialists who are always willing to share their knowledge
  • Show you our casual atmosphere no dress code
  • Care about your individual initiatives we are open for them, just come and share your ideas
  • Make you familiar with our structured career path and development opportunities
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