Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry.
As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place : 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family.
That’s why Hemmersbach is The Social Purpose IT Company.
Your Tasks
Providing remote 2nd line support for an international customer
Troubleshooting and configuring applications, finding solutions for occurring problems
Analysing and solving IT issues related to Microsoft Windows Environment
Liaising with users from different departments
Our Requirements
Good English skills
Work or private experience in IT troubleshooting (Windows and software-related)
Effective communication skills (primarily with the customer and team members)
Good team working skills
Availability for shift-pattern work from Monday to Friday (except for night shift)
Would be an asset :
Experience in working with IT ticketing tools
Knowledge about remote support tools
Your Benefits
A secure job position in an exponentially growing international IT company
Room to implement your own ideas, challenges within your own responsibility
Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication
A job with purpose - possibility to contribute to our CSR projects : Hemmersbach Rhino Force, Hemmersbach Kids’ Family
Welcome package, full introduction into the company, Buddy program to help you get started
Language courses, discounts in partner universities, a wide range of trainings on our internal e-learning platform, for our employees’ kids access to educational modules
Company bus from the centre of Wroclaw
A package of co-funded benefits : lunches and multisport card, private health care as well as life insurance for you, your partner, and family members
Possibility to work remotely in afternoon shifts 
