Specialist, Communications Surveillance
Standard Chartered
Warsaw, Poland, Americas
6 d. temu

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities

  • Perform the initial review of the communications surveillance function to detect potential market abuse and irregular behavior that may lead to regulatory / compliance issues.
  • Escalate flagged messages to the Communications Surveillance escalation team for further review and follow up.

  • Assist in business analysis and project related work for enhancements, changes, and new initiatives within the FM Trade Surveillance / Communications Surveillance space.
  • Support any ad hoc data retrievals and reviews from source, i.e. Bloomberg Vault, Reuters Messenger Compliance Module, OCS, and Ice Chat.
  • Perform periodic review and escalation of chat room administration and usage monitoring
  • Perform periodic manual monitoring by reviewing and escalating to the relevant parties.
  • Follow up with Country Compliance, Business Compliance, Control Room, SIS team respectively on escalations sent to the Communications Surveillance escalation team
  • Ensure proper log and record keeping for all escalation documents
  • Our Ideal Candidate

  • Surveillance skills
  • Data & analysis skills : able to manage data exceptions and analyse trends and out of pattern activities, working knowledge of Internet and MS Office Suite & independently assimilate, analyse, and evaluate information from disperse data sources to determine a course of action (e.
  • g. case closure or escalation), and record and communicate this decision clearly and concisely.

  • Products & systems : knowledge in financial market products, trade booking structures and related systems
  • Banking : knowledge in terms of customers, products, and transactions
  • Banking operations experience and an inquisitive & service-oriented attitude
  • Excellent communication in English (articulation and writing)
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