About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client base. The Role Responsibilities
Perform the initial review of the communications surveillance function to detect potential market abuse and irregular behavior that may lead to regulatory / compliance issues.
Escalate flagged messages to the Communications Surveillance escalation team for further review and follow up.
Assist in business analysis and project related work for enhancements, changes, and new initiatives within the FM Trade Surveillance / Communications Surveillance space.
Support any ad hoc data retrievals and reviews from source, i.e. Bloomberg Vault, Reuters Messenger Compliance Module, OCS, and Ice Chat.
Perform periodic review and escalation of chat room administration and usage monitoring
Perform periodic manual monitoring by reviewing and escalating to the relevant parties.
Follow up with Country Compliance, Business Compliance, Control Room, SIS team respectively on escalations sent to the Communications Surveillance escalation team
Ensure proper log and record keeping for all escalation documents
Our Ideal Candidate
Data & analysis skills : able to manage data exceptions and analyse trends and out of pattern activities, working knowledge of Internet and MS Office Suite & independently assimilate, analyse, and evaluate information from disperse data sources to determine a course of action (e.
g. case closure or escalation), and record and communicate this decision clearly and concisely.
Products & systems : knowledge in financial market products, trade booking structures and related systems
Banking : knowledge in terms of customers, products, and transactions
Banking operations experience and an inquisitive & service-oriented attitude
Excellent communication in English (articulation and writing)