Network Support Engineer (Abuja)
ipNX Nigeria Limited
Garki
2 d. temu

Purpose of the Job

To improve on the SLAs with customers by reducing the MTTR which will translate to improve service to customers.

Expected Key Results

  • Provision of support to corporate and retail clients, in the form of timely fault diagnosis and resolution.
  • Monitoring and troubleshooting of the core network with the aim of proffering quick and accurate resolution to core network problems.
  • Managing Pre-Installation procedures (site survey), and actual installation, integration and maintenance of microwave radio links (point-
  • to-point, point-to-multipoint and NLOS).

  • Establishing and managing end-to-end connectivity for banks and other corporate bodies.
  • Installation, configuration and integration of new clients into the network.
  • Providing adequate back-end support for field engineers.
  • Educational Qualifications & Functional Skills : Minimum 2.2 / Upper Credit Bachelor's Degree in Computer Engineering / Electrical engineering or Computer Science.
  • Professional Qualification : CCNA, CCNP

  • Work Experience : Minimum of 1 year experience.
  • Other Requirements : Customer Focus Tech savvy Action orientation Drive results Cultivate Innovation Ability to optimize work processes Resilience Self-
  • Development Nimble Learning

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