Client Services Expert CIS (AVP)
Warsaw, Poland
‎15 godz. temu

Responsibilities :

  • Resolve complex process problems which require an in-depth evaluation of CIS procedures and industry standards
  • Build and maintain with CIS Clients, Operations teams, Account Management and other stakeholders
  • Offer advanced solutions for CIS processing areas
  • Provide guidance and assistance to junior staff
  • Oversee the Client projects, complex query resolution and sensitive orders in collective investments, while representing a processing teams, and acting as the analytical and procedural expert
  • Assist with the development of new techniques and streamlining fund order processing
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
  • Qualifications :

  • 5-8 years of relevant experience (Custody, Middle Office, Securities and Collective Investments order processing, Institutional Customer Service)
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Fluent professional English
  • Education :

  • Bachelor’s Degree / University degree or equivalent experience
  • We offer :

  • Competitive salary; annual salary review; annual performance bonus
  • A challenging work environment where you can collaborate with global teams to contribute to critical banking applications
  • A great environment for learning new technology and tools, online and instructor led training opportunities
  • Opportunity to work remotely
  • Social benefits (e.g. private healthcare care, Benefit System, life insurance)
  • Working in a friendly, dynamic and multinational environment
  • Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
  • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

    Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - PL

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