Client Services Expert CIS (AVP)
Citi
Warsaw, Poland
‎15 godz. temu

Responsibilities :

  • Resolve complex process problems which require an in-depth evaluation of CIS procedures and industry standards
  • Build and maintain with CIS Clients, Operations teams, Account Management and other stakeholders
  • Offer advanced solutions for CIS processing areas
  • Provide guidance and assistance to junior staff
  • Oversee the Client projects, complex query resolution and sensitive orders in collective investments, while representing a processing teams, and acting as the analytical and procedural expert
  • Assist with the development of new techniques and streamlining fund order processing
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
  • Qualifications :

  • 5-8 years of relevant experience (Custody, Middle Office, Securities and Collective Investments order processing, Institutional Customer Service)
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Fluent professional English
  • Education :

  • Bachelor’s Degree / University degree or equivalent experience
  • We offer :

  • Competitive salary; annual salary review; annual performance bonus
  • A challenging work environment where you can collaborate with global teams to contribute to critical banking applications
  • A great environment for learning new technology and tools, online and instructor led training opportunities
  • Opportunity to work remotely
  • Social benefits (e.g. private healthcare care, Benefit System, life insurance)
  • Working in a friendly, dynamic and multinational environment
  • Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
  • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

    Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - PL

    Zgłoś tę pracę
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Aplikuj
    Mój adres email
    Klikając przycisk "Kontynuuj", wyrażam zgodę neuvoo na przetwarzanie moich danych i wysyłanie powiadomień e-mailem, zgodnie z zasadami przedstawionymi przez neuvoo. W każdej chwili mogę wycofać moją zgodę lub zrezygnować z subskrypcji.
    Kontynuuj
    Formularz wniosku