Contributes to meeting or exceeding store sales and KPI targets by :
Building an emotional connection with customers and living the Brand Values
Serving and selling to customers and conscientiously executing store operations
Is aware of store and individual targets and actively works to meet or exceed these by using all the resources available within the store
Meets or exceeds customer expectations and boosts sales and Brand experience by using appropriate elements of the adidas customer service model
Creates an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador
Proactively seeks and incorporates basic core and seasonal product knowledge into his / her service approach within his / her assigned store zone(s)
Maintains an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards
Complies with store policies and procedures to maintain a safe shopping and working environment
Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales ﬂoor
Completes sales transactions quickly and accurately while adhering to cash protection procedures
Minimizes loss by actively maintaining sales ﬂoor awareness while serving customers
Collaborates productively and respectfully with team members to meet or exceed store goals
Completes all compulsory training programs and effectively transfers learning into skills on the job
Communicates a desire for ongoing learning and welcomes all available opportunities to increase performance
Peers and Supervisor
Retail Professional Competencies
Preferably between 1-2 months working in a sports / fashion customer & commercial focused retail environment
Basic numeracy, literacy and verbal communication skills
At adidas we have a winning culture. But to win, physical power is not enough. Just like athletes our employees need mental strength in their game.
We foster the athlete s mindset through a set of behaviors that we want to enable and develop in our people and that are at the core of our unique company culture the 3Cs : CONFIDENCE, COLLABORATION and CREATIVITY.
But we are willing to take risks, we try new things. And if we fail, then this is part of our learning it helps us improve.
Winning as one team takes open and candid dialogue, inclusiveness and trust in each other’s abilities and talents.
We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees.
We are an Equal Opportunity Employer.