Implementation consultant - Backoffice
Philips
Poland
5 d. temu

Job Description

Philips is a global leader in health technology, looking back on a 127 years’ history. Our vision is to make life better for people worldwide through meaningful innovation.

Our focus is on innovating new approaches to global health challenges, enabling better health and better care at lower cost.

Our portfolio comprises of Personal Health, Health Systems, Sleep and Respiratory businesses.

You are responsible for :

  • Implementation Patient Administration and related back office functionalities of the EMR information solution in relevant clinical setting;
  • Mapping the customer’s workflows to existing workflows in the solution and identifying gaps for development or configuration;
  • Configure the software to align with the customer’s workflows;
  • Developing a close relationship with the customer’s key-users and act as their contact on implementation related needs;
  • Explaining the key concepts of an EMR and Philips’ solution to the customer;
  • Acting as the bridge between the customer and the global development team;
  • Communicating with colleagues to align workflows;
  • Creating reports for analysis of product failure trends and serviceability issues;
  • Documenting progress and effort on tasks, following the established methodology;
  • Escalating lack of progress, obstacles and successes to leadership;
  • To succeed in this role, you should have the following skills and experience :

  • 5 years of related experience in a clinical and / or technological role in a hospital;
  • Bachelor’s degree;
  • You should enjoy working with software to improve the workflows of clinicians in the hospital with a hands-on approach;
  • Experience in local hospital management (preferably directly), both on clinical workflows and / or non-clinical workflows would be beneficial;
  • Structured and logical thinking;
  • Willing to travel extensively;
  • Excellent communication skills in English and Polish;
  • Why should you join Philips?

    Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum.

    Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

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