Oracle Fusion Applications Support Engineer
Oracle
Poland-Krakow
15 d. temu

Preferred Qualifications

Oracle FusionApplications Support Engineer

As Oracle Fusion Applications Support Engineer you will have achance to solve technically complex problems in a fast-paced, high-

growthproduct area. As a trusted intermediary between Support organization andDevelopment teams you will be an essential person in troubleshooting customerissues related to application configuration and coding errors.

In this role youwill have a direct influence and impact to our customers and partners with aninfluence over the implementation and administration of multi-

million dollarconfigurations. Expect to work closely with other Support Organization andEngineering Teams responsible for various products.

Responsibilities :

  • Be part of Fusion Oracle team and develop your skills as yousolve complex technical issues in Oracle Fusion Applications
  • Use tools for debugging and root cause analysis
  • Document your knowledge and share it with others
  • Report software bugs and be an advocate for productimprovement using customer suggestions
  • Requirements :

  • Excellentcommunication skills. Ability to communicate very well both technically andfunctionally in highly escalated situations
  • Experienceworking with global and dispersed teams across time zones
  • Exceptionaldiagnostic and troubleshooting ability and skilled in using industry standardtools and techniques
  • Well-developedtroubleshooting skills, ability to analyze details and synthesize "bigpicture", frequently working with incomplete or ambiguous data
  • Well-developedlistening skills. Ability to discern core issues in an environment where it maybe difficult to determine what is cause and what is symptom.
  • Goodorganizational skills
  • Self-starter,works well unsupervised or with limited supervision.
  • Technicalskills :

  • Working knowledge of SQL
  • Ability to ready and analyze server logs (Apache,J2EE)
  • Basic understanding of JVM internals (or a strong interestand a desire to learn)
  • Basic understanding of SOA
  • Reading / writing / analyzing of XML / XSLT
  • Some JAVA exposure is beneficial but not necessary
  • Additional qualifications :

  • English language : fluent in reading, writing andspeaking
  • Excellent communication skills - verbal,listening, and written (including technical writing)
  • Ability totravel (this is a Cracow based job, however there might be some travel involvedfor various trainings to California - USA and India)
  • Successfulcandidates will have the ability to work from home
  • Detailed Description and Job Requirements

    Analyze, design develop, troubleshoot and debug software programs for commercial or end user applications. Writes code, completes programming and performs testing and debugging of applications.

    As a member of the software engineering division, you will perform detailed design based on provided high level design specifications.

    Assist in system planning, scheduling and implementation. Build enhancements (including new product features) and resolve bugs.

    Build and execute unit test and unit test plans. Review integration and regression test plans created by QA. Interact with QA and porting engineering about problems in the code.

    Duties and tasks are standard with some variation; displays understanding of roles, processes and procedures. Performs moderately complex problem solving with assistance and guidance in understanding and applying company policies and processes.

    BS degree or equivalent experience relevant to functional area. 1 year of software engineering or related experience.

    As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made.

    This will involve identity and employment verification, salaryverification, professional references, education verification and professional qualifications and memberships (if applicable).

    Oracle

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