Junior Transaction Services Representative with Spanish/French
Citi
Warszawa, MA, POL
32 d. temu

Description

The person employed as a Junior Transaction Services Representative will be responsible for :

  • Complex handling of client investigations. Investigate and resolve all enquiries received from customers / third party banks in a timely and professional manner,
  • BAU and non BAU issues resolution - escalation of system and processing issues to respective internal or external
  • Handling specific customer enquiries accurately and in a timely manner in line with departmental standards
  • Supporting and strengthening customer needs in an efficient, effective and professional manner
  • Identifying and reporting potential issues, error root-cause results, suggesting and implementing potential resolution
  • Assisting on implementation and validation of process improvements for respective products
  • Participating in projects and system changes
  • Requirements :

  • Very good knowledge of English and Spanish and / or French is a must
  • Knowledge of banking operations will be an advantage
  • Good knowledge of Microsoft Office
  • Strong investigative and analytical skills
  • Excellent communication and interpersonal skills
  • Commitment to the deliver high quality service to corporate clients
  • Perfect organization skills, ability of problem solving, ability to work unsupervsided
  • Aplikuj
    Aplikuj
    Mój adres email
    Klikając na "Continue ", zgadzasz się, że neuvoo gromadzi i przetwarza Twoje dane osobowe, które dostarczyłeś w tym formularzu, aby utworzyć neuvoo konto i zapisać się na nasze alerty e-mail, zgodnie z naszymi Polityka prywatności . Użytkownik może wycofać swoją zgodę w dowolnym momencie, wykonując czynności .
    Kontynuuj
    Formularz wniosku