The role holder will l ead the L&D team in Poland and will play an essential part in contributing to building the benchstrength of managers and soft skills development as aligned to ongoing business needs.
The role holder will be responsible for consulting with the business and designing business-led learning solutions. They will also be responsible for facilitating classroom or virtual instructor-
led sessions using training modules and ensuring that all learning objectives are achieved. Furthermore, the jobholder will be responsible for tracking learning transfer and ensuring learning ROI.
Meets other design and delivery team members , and facilitates with Business Content SMEs as required.
This role will report directly into the Learning & Development Manager and have a dotted line into the Head of HR Poland.
Major Responsibilities :
Liaise with the business to understand the immediate and long term learning needs
Coordinate with stakeholder groups within and outside the learning organization to design learning solutions and maximize the learning transfer
Facilitate a variety of programs and workshops ranging from one hour to multi-day conducted in a classroom or online learning environment within the areas of , leadership and soft skills development training
Work with subject matter experts, instructional design teams, training agencies / consultants and training specialists to deliver programs that support business capability for the organization
Ensure materials are up to date and relevant to ensure a seamless experience within the team and for the learners (e.g.
course outline, presentation materials, handouts, communications, participant guide, leader guide, etc.) and highlight any required changes to the Instructional Designer(s)Responsible for line managing the Poland L&D team.
Additional Responsibilities :
To review all course evaluations and implement necessary improvements
To act as a mentor for new Facilitators / Instructors, providing observation feedback
To keep abreast of best practice in the learning field and share insights with learning colleagues as appropriate
The Learning organization has embarked on transformational change that will both impact those responsible for learning activities, as well as employees across the organization.
As such, roles and responsibilities will need to be fluid to meet the demand as the org model is being redesigned.
Level of Education / Specific Qualifications :
M.A. degree level qualification in HR or equivalent
Over 5 years of relevant Training / Learning & Development qualification
Fluent English speaker
PC skills (e.g. Microsoft office suite)
Certified Trainer / Facilitator
Understand and apply various adult learning models
Ability to analyse data and draw meaningful conclusions from it
Ability to deal with ambiguity and change
Ability to build and maintain strong relationships with a variety of stakeholders (locally, regionally and globally)
Ability to work independently
Results oriented and execution focused with an ability to work under pressure
Ability to solve problems and generate creative approaches (as relevant)
Strong communication skills (verbal and written) with an ability to influence
Client focused with a desire for service excellence
Ability to provide effective leadership of a team (includes demonstrated capability to coach, mentor and direct others)
Solid experience in Learning and Development and a strong track record in facilitation / training delivery up to Middle Management Levels (e.g. Vice President).
Experience of managing others
Proven experience of creating innovative learning solutions to meet business demands
Experience of operating within a matrix environment
Designs and develops learning
Conducts needs assessments
Determines appropriate delivery methods and approaches
Stays current on emerging learning trends in the market Addresses client needs
Delivers and moderates high-quality learning experiences
Facilitates programs to optimize learning impact
Continuously seeks to improve own skills and knowledge and ensures a deep content knowledge and awareness of the audience
Effectively Communicates Learning Brand and Culture
Builds and cultivates the State Street Learning brand
Effectively communicates for State Street Learning
Promotes learning throughout the business and builds networks for learning
We offer :
Competitive benefits and salary package (employee savings plan, Life insurance premium package, VIP medical package and many others)
An International operating environment
Diversity of opportunities across a range of challenging and highly complex activities
Technical or leadership career pathway